At p9ph, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains what personal information p9ph collects from you, how we use it, who we share it with, and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Your Data, Your Rights
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data held by p9ph. This policy explains exactly how to exercise those rights.
The key principles behind how p9ph handles your personal information — plain and simple.
p9ph collects only the personal information necessary to operate your account, verify your identity, process transactions, and comply with Philippine gaming regulations. We do not collect data for its own sake — every data point has a clear, lawful purpose.
p9ph uses industry-standard encryption, secure servers, and strict access controls to protect your personal data from unauthorized access, disclosure, or misuse. Our security practices are reviewed regularly to keep pace with evolving threats.
Under the Philippine Data Privacy Act, you have the right to access, correct, object to, and request deletion of your personal data. p9ph provides clear channels for exercising these rights, and we respond to all valid requests within the timeframes required by law.
p9ph does not sell your personal data to third parties. We share data only with trusted service providers who help us operate the platform (such as payment processors and KYC verification services), and only to the extent necessary for those specific purposes.
p9ph uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. You can manage your cookie preferences at any time through your browser settings.
p9ph operates in compliance with the Philippine Data Privacy Act of 2012 (RA 10173), the Anti-Money Laundering Act (AMLA), and PAGCOR's responsible gaming and data governance requirements. We cooperate fully with the National Privacy Commission (NPC) and other relevant Philippine authorities.
This Privacy Policy is issued by the operator of the p9ph platform ("p9ph," "we," "us," or "our"), accessible at p9ph.app. p9ph is an online gaming platform operating under the oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and subject to the laws of the Republic of the Philippines.
p9ph acts as the Personal Information Controller (PIC) in respect of the personal data you provide when registering for and using the p9ph platform. As PIC, p9ph is responsible for ensuring that your personal data is collected, processed, stored, and disposed of in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
Our designated Data Protection Officer (DPO) can be contacted at the details provided in Section 14 of this Policy.
p9ph collects personal information from you in the following categories:
2.1 Registration & Identity Data
When you create a p9ph account, we collect your full legal name, date of birth, gender, nationality, residential address (including city, province, and ZIP code), email address, and mobile number. This information is required to create and manage your account and to verify that you meet the 21+ age requirement.
2.2 Identity Verification (KYC) Data
To comply with PAGCOR requirements and Philippine anti-money laundering regulations, p9ph may require you to submit copies of government-issued identification documents such as a Philippine passport, driver's license, SSS/UMID card, or PhilSys National ID. We may also request proof of address documents such as utility bills or bank statements.
2.3 Financial Data
When you make deposits or request withdrawals, p9ph collects transaction details including the payment method used (e.g., GCash account reference, bank account details), transaction amounts in Philippine Peso (PHP), and transaction timestamps. p9ph does not store full payment credentials — these are handled by our regulated payment processing partners.
2.4 Gaming Activity Data
p9ph records your gaming history, including games played, wagers placed, outcomes, bonus usage, and session durations. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.
2.5 Technical & Device Data
When you access the p9ph platform, we automatically collect technical information including your IP address, device type and operating system, browser type and version, referring URLs, and pages visited. This data helps us maintain platform security, detect fraud, and improve the user experience.
2.6 Communications Data
If you contact p9ph customer support via live chat, email, or any other channel, we retain records of those communications for quality assurance, training, and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Name, DOB, address, email, mobile | Account creation, age verification |
| KYC Documents | Government ID, proof of address | Regulatory compliance, AML |
| Financial | Transaction history, payment method refs | Deposits, withdrawals, AML monitoring |
| Gaming Activity | Bets, wins, session data | Account management, responsible gaming |
| Technical | IP address, device info, browser | Security, fraud prevention |
| Communications | Support chat logs, emails | Customer service, dispute resolution |
p9ph uses your personal data for the following purposes:
p9ph processes your personal data on the following legal bases under the Philippine Data Privacy Act:
5.1 Service Providers. p9ph shares personal data with trusted third-party service providers who assist us in operating the platform. These include payment processors (for GCash, PayMaya, and bank transfer transactions), KYC and identity verification providers, cloud hosting and infrastructure providers, and customer support platform providers. All service providers are contractually bound to process your data only on p9ph's instructions and in accordance with applicable data protection law.
5.2 Regulatory Authorities. p9ph may disclose your personal data to PAGCOR, the AMLC, the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other Philippine government authorities where required by law or where p9ph is legally compelled to do so.
5.3 Law Enforcement. p9ph may disclose personal data to law enforcement agencies in the Philippines where required by a valid court order, subpoena, or other legal process, or where disclosure is necessary to prevent or investigate suspected criminal activity.
5.4 No Sale of Data. p9ph does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Full stop.
5.5 Business Transfers. In the event of a merger, acquisition, or sale of all or part of p9ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity.
6.1 What Are Cookies. Cookies are small text files placed on your device when you visit the p9ph platform. They help us recognize you, remember your preferences, keep your session active, and understand how you use the platform.
6.2 Types of Cookies We Use. p9ph uses the following categories of cookies:
6.3 Managing Cookies. You can control and delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from logging in or using certain features of the p9ph platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.
p9ph retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulation. Specific retention periods include:
After the applicable retention period expires, p9ph will securely delete or anonymize your personal data in accordance with the National Privacy Commission's guidelines on data disposal.
p9ph implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
While p9ph takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your p9ph login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by p9ph:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. p9ph will respond to all valid requests within fifteen (15) business days, or within the timeframe required by applicable law.
The p9ph platform is strictly for persons aged 21 years and above. p9ph does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register for or use the p9ph platform.
If p9ph becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the p9ph platform, please contact us immediately at the details provided in Section 14.
p9ph's primary operations and data storage are based in the Philippines. However, some of our third-party service providers — such as cloud infrastructure providers and KYC verification services — may process data in other countries. Where personal data is transferred outside the Philippines, p9ph ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual data processing agreements incorporating the NPC's standard contractual clauses, or transfers to countries recognized by the NPC as providing adequate data protection.
The p9ph platform may contain links to third-party websites or services. This Privacy Policy applies only to the p9ph platform. p9ph is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. Note that p9ph's link and content policies restrict the inclusion of external links on the platform, so any such links are limited in scope.
p9ph may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, p9ph will notify registered players via email or a prominent notice on the platform at least fourteen (14) days before the changes take effect. The updated Privacy Policy will always be available at p9ph.app/privacy-policy, with the effective date clearly indicated at the top of the document. Your continued use of the p9ph platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or p9ph's data processing practices, please contact our Data Protection Officer:
p9ph aims to acknowledge all privacy-related inquiries within three (3) business days and to resolve them within fifteen (15) business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
National Privacy Commission
3rd Floor, Core G, GSIS Headquarters, Financial Center, Roxas Boulevard, Pasay City, Metro Manila, Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.
Your data is safe with us. Join thousands of Filipino players who trust p9ph for fair games, fast GCash payouts, and a platform that takes your privacy seriously.
21+ only. Please gamble responsibly. Gambling is addictive. Know when to stop.